Features of Support Ticket :
- Status, Priority and Department dropdown values are customizable and can be managed through the admin panel.
- After resolving the issues support ticket status can be close by the customer or admin.
- Better admin panel user interface, for understanding the ticket priorities.
- User and admin both can upload any type of file and file can be downloadable by the customer on the frontend.
- When user post a support ticket an email is sent to the admin along with the file attachment if any.
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FAQS
Support Ticket Module FAQ :
Q: Can I split my tickets in PDF?
A: Yes it does.
Q: Can I change the name on my tickets?
A: Yes it does.
Q: Does the extension code encoded / encrypted or can we customize it?
A: Yes, the code is fully open & you can customize it according to your need.
Q: Can I upgrade my ticket?
A: Yes it does.
Q: Does the module works on multisite?
A: Yes it does.
18 downloads
Product Attributes
| Product Version: |
1.0 |
| Browsers: |
Firefox 5+ Google Chrome 14+ Internet Explorer 7 Internet Explorer 8 Internet Explorer 9 Opera 11 Safari 5 |
| Category: | |
| Supported Version: |
Magento 1.9.x.x 1.8.x.x 1.7.x.x |
License Single application
Ratings :
