Privacy Policy
Effective Date: July 1st, 2025
Company Name: Unicode Systems Pvt. Ltd.
Website: https://store.unicodesystems.in
Jurisdiction: Lucknow, Uttar Pradesh, India
Introduction
Welcome to https://store.unicodesystems.in (“Website”), operated by Unicode Systems Pvt. Ltd., based in Lucknow, Uttar Pradesh, India (“Company”, “we”, “our”, or “us”). We are committed to protecting your privacy and handling your personal data responsibly, in compliance with the applicable laws of the United States, Canada, the European Union (EU), and India.
By accessing our website or using our services, you consent to the collection, use, and processing of your personal data in accordance with this Privacy Policy.
Information
We Collect We collect the following personal information from you:
- Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Payment Details (processed securely via PayPal)
We also collect basic technical information via cookies strictly necessary for site functionality.
How We Use Your Information
We use your personal data for the following purposes:
- Processing and fulfilling orders
- Managing your user account
- Communicating with you regarding orders, support, and inquiries
- Complying with legal obligations
- Ensuring website functionality and security
We do not share, sell, or rent your personal data to third parties for marketing or unrelated purposes.
Payment Processing
All payments are securely processed via PayPal, an independent third-party payment provider. We do not store your complete payment information. PayPal processes your data according to its privacy policy, which can be reviewed at: https://www.paypal.com/webapps/mpp/ua/privacy-full
Cookies and Tracking Technologies
We use basic cookies strictly necessary for website functionality, such as maintaining sessions and ensuring secure access. We do not use cookies for analytics, advertising, or tracking user behaviour beyond what is essential for operation.
International Data Transfers
As we accept orders and inquiries from the EU/EEA, your data may be transferred to and processed in India, which may not have the same data protection laws as your country. We ensure appropriate safeguards are in place, including contractual measures, to protect your personal data in accordance with GDPR and applicable international laws.
Legal Basis for Processing (EU/EEA Users)
Under the General Data Protection Regulation (GDPR), we process your personal data based on:
- Performance of a contract (order fulfilment)
- Compliance with legal obligations
- Legitimate interests in ensuring website functionality and communication
You may withdraw consent at any time, where applicable.
Your Rights Depending on your location, you may have the following rights:
For EU/EEA Users (GDPR): - Right to access, correct, or delete your personal data - Right to data portability - Right to object to processing or restrict processing - Right to lodge a complaint with a supervisory authority
For California Residents (CCPA): - Right to know what personal information is collected - Right to request deletion of your personal information - Right to opt-out of the sale of personal information (Not applicable as we do not sell data) - Right to non-discrimination
For Canadian Users (PIPEDA): - Right to access and correct your personal information - Right to withdraw consent
For Indian Users (IT Act & SPDI Rules): - Right to review and amend your information - Right to withdraw consent
To exercise these rights, please contact us at: techsupport@unicodesystems.in
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse, including secure payment processing via PayPal and secure account management.
Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Refund Policy
We strive to ensure your satisfaction with every purchase. If you are not satisfied with your order, you may request a refund under the following conditions:
- Refund requests must be made within 7 days of receiving your order.
- To be eligible for a refund, the product must be unused, in its original condition, and in the original packaging.
- Proof of purchase is required for all refund requests.
- Refunds will be processed to your original payment method via PayPal within 7-10 business days after approval.
- Shipping costs are non-refundable, and return shipping costs are the responsibility of the customer unless the item was defective or incorrect.
To initiate a refund request, please contact our support team at info@unicodesystems.in with your order details.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of the Website indicates your acceptance of any changes.
Contact Us
For any questions, concerns, or to exercise your rights, please contact:
Website: https://store.unicodesystems.in
Email: techsupport@unicodesystems.in
Location: Lucknow, Uttar Pradesh, India
