Support Ticket Features:
- Ability to enable/disable extension via Admin.
- Ability to create support tickets from the Admin
- Ability to create support tickets from the My account dashboard to interact with the support team for their concerns or issues.
- Ability to manage tickets in a flexible way.
- Ability to manage workflow better and assign work quickly through unlimited departments.
- Ability to ensure speedy resolution through emails.
- Ability to add an image to the ticket.
- Ability to view & close tickets.
- Ability to set Status, Department & Priority to tickets.
- Ability to close the tickets by Admin.
- Fully responsive on Mobile, Tablet, Laptop & Desktop.
- Powerful and user-friendly admin features.
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